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| Staff - | Mrs Kay Coles (AMSPAR) | Assistant Practice Manager |
| Miss Susan Richardson | Administrator | |
| Ms Andrea Fenn | Receptionist | |
| Mrs Joyce Griffiths | Typist | |
| Miss Mary O’Sullivan | Admin/Receptionist | |
| Mrs Dipti Patel | Receptionist/Admin | |
| Mr Luis Gonsalves | Receptionist | |
| Mr Amir Colic | Receptionist | |
| Ms Debbie Baker | Receptionist | |
| Mrs Ajara Deen |
Receptionist |
Marion Leonard RGN/ENG A51, ENB928(Diabetes) ENB N97 (Diabetes Primary Care) ENB 8103/R71 Contraception and Sexual Health. Thames Valley University/Marie Curie breast and cervical screening. Asthma - RCN Travel Health - RCN & Magister
Audrey L Karaan BSN, RN, RGN, SRN
The nurses are happy to help and they run the following clinics:
diabetes, coronary heart disease and asthma and check blood pressure as well as helping doctors in minor surgery and confidential teenage advice service, pregnancy/preconception advice, family planning, cervical smears, well man and well woman checks, weight control, smoking cessation advice and a comprehensive travel health and vaccination service, medication reviews and services for older people.
The nurse offers appointments from Monday to Friday 9.00am to 12 noon for blood tests, ear washouts and some dressings. She also helps the doctors with surgical procedures.
Anne Coe and Mr Nikhil Shah are involved in health checks and assist the doctors in some clinics.
We have a phlebotomist who is highly trained in blood sampling. This service is available for our patients on Thursdays between 8.35am -12.30pm by appointment. Patients have a choice to have their blood tests done here or at Mayday Hospital Monday to Friday 9.00am to 4.00pm where no appointment is needed. Other specimens should be left in the treatment room at the surgery by 12 noon in order to be picked up by the daily hospital collection. X-rays are done at Mayday Hospital where there is a walk-in service for chest x-rays Monday to Thursday between 9.30 and 11.30am. You need to take the pink card the doctor has given you. Booked appointments are needed for specialised x-rays and ultrasound scans.
These are trained professionals who provide care that caters for the needs of the young, expectant mothers and young families. They can be contacted via the Norbury Health Centre main switchboard on 020 8679 1700.
They attend to the needs of those in the community who are unable to come to the surgery.
There is an attached midwife who provides care to the practice patients during pregnancy and in the postnatal period. She looks after all aspects of pregnancy care and runs an antenatal clinic with one of the practice doctors every Friday morning.
Other attached staff include:
| Dietician | Diabetic Dietician |
| Physiotherapist | Chiropodist |
| Health Visitor For The Elderly |
It is government policy that all doctors undergo an 'apprenticeship' comprising three years of postgraduate training which includes one year's general practice experience in a training practice. We are an accredited training practice. Our doctors undergoing training are called GP Registrars or Pre-registration House Officers/FY2 Doctors. They are qualified doctors who have undergone five years' medical school training, passing all the necessary exams. They are fully able to deal with all your problems and are supervised. As part of the GP Registrar's training they will occasionally be videoing consultations with patients throughout the year; these recordings will then be used as a teaching aid. This is both confidential and optional and you will always be asked for your consent to take part before videoing.
We also have medical students attached to our practice from St George's Medical School and Guy's, Kings and St Thomas' (GKT) College Medical School. They sit in with the doctors in the surgery as a very valuable part of undergraduate training. You will be informed beforehand if there is a medical student present. If you do not wish a student to be present during your consultation, please say so and you will see the doctor alone. Your co-operation in this important area is much appreciated by students and GP Registrars alike.
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