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| Staff | Miss Susan Richardson | Administrator |
| Ms Andrea Fenn | Administrator | |
| Miss Mary O’Sullivan | Admin/Receptionist | |
| Mr Luis Gonsalves | Receptionist | |
| Ms Debbie Baker | Receptionist | |
| Mrs Ajara Deen | Receptionist | |
| Miss Aashni Shah | Gynaecology Clinic - Administrator | |
| Mrs Pauline Little | Admin/Receptionist | |
| Miss Vanessa Taylor | Receptionist | |
| Mr Jean-Luc Kanku | Receptionist | |
| Mrs Linda Taylor | Receptionist | |
| Mrs Adele Rutledge | Admin Clerk |
Specialist Nurse
Marion Leonard RGN/ENG A51, ENB928(Diabetes) ENB N97 (Diabetes Primary Care) ENB 8103/R71 Contraception and Sexual Health. Thames Valley University/Marie Curie breast and cervical screening. Asthma - RCN Travel Health - RCN & Magister
Practice Nurse
Audrey L Karaan BSN, RN, RGN, SRN
The nurses are happy to help and they run the following clinics:
diabetes, coronary heart disease and asthma and check blood pressure as well as helping doctors in minor surgery and confidential teenage advice service, pregnancy/preconception advice, family planning, cervical smears, well man and well woman checks, weight control, smoking cessation advice and a comprehensive travel health and vaccination service, medication reviews and services for older people.
Treatment Room Nurse/Healthcare Assistant
Appointments are offered from Monday to Friday 9.00am to 12 noon for blood tests, ear washouts and some dressings.
Healthcare Assistants
Anne Coe and Mr Nikhil Shah are involved in health checks and assist the doctors in various clinics and procedures.
We have a phlebotomist who is highly trained in blood sampling. This service is available for our patients on Thursdays between 8.35am -12.30pm by appointment. Patients have a choice to have their blood tests done here or at Mayday Hospital Monday to Friday 9.00am to 4.00pm where no appointment is needed. Other specimens should be left in the treatment room at the surgery by 12 noon in order to be picked up by the daily hospital collection.
Health Visitors
These are trained professionals who provide care that caters to the needs of the young, expectant mothers and young families. They can be contacted via the Norbury Health Centre main switchboard on 020 8274 2900.
District Nurses
They attend to the needs of those in the community who are unable to come to the surgery.
Community Midwife
There is an attached midwife who provides care to the practice patients during pregnancy and in the postnatal period. She runs an antenatal clinic with one of the practice doctors every Friday morning.
Other attached staff include:
| Dietician | Diabetic Dietician |
| Physiotherapist | Chiropodist |
| Health Visitor For The Elderly |
Physician Assistant
This is an intensive two-year full-time postgraduate programme designed to prepare graduates in life or health sciences for work in this innovative health service role. The PA works under supervision one day a week at the surgery. Training follows the Competence and Curriculum Framework for the Physician Assistant prepared by the Department of Health and builds on the success of this role in the United States over the last 40 years.
Postgraduate
It is government policy that all doctors undergo an 'apprenticeship' comprising three years of postgraduate training which includes one year's general practice experience in a training practice. We are an accredited training practice. Our doctors undergoing training are called GP Registrars or Pre-registration House Officers/FY2 Doctors. They are qualified doctors who have undergone five years' medical school training, passing all the necessary exams. They are fully able to deal with all your problems and are supervised. As part of the GP Registrar's training they will occasionally be videoing consultations with patients throughout the year; these recordings will then be used as a teaching aid. This is both confidential and optional and you will always be asked for your consent to take part before videoing.
Undergraduate
We also have medical students attached to our practice from St George's Medical School and Guy's, Kings and St Thomas' (GKT) College Medical School. They sit in with the doctors in the surgery as a very valuable part of undergraduate training. You will be informed beforehand if there is a medical student present. If you do not wish a student to be present during your consultation, please say so and you will see the doctor alone. Your co-operation in this important area is much appreciated by students and GP Registrars alike.
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