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Norbury Medical Practice
Complaints Procedure
We are always pleased to receive comments from our patients. Your comments and suggestions are a valuable way of improving our service for the care of our patients.
The practice offers an in-house complaints procedure to deal with the complaints about the services we provide. Please contact our practice manager Mr Shah who will give you further information. We attempt to resolve your problems swiftly and to take action as appropriate. We will try to address your concerns, provide you with an explanation and discuss any action that may be needed.