About Us

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Croydon GP Collaborative

The Croydon GP Collaborative (CGPC) is a forward thinking and passionate independent healthcare provider. CGPC was created by 55 Croydon GP Practices and covers approximately 392,000 patients.

The Croydon GP Collaborative is an organisation that was formed in response to the growing need for change and collaborative working within General Practice. CGPC aims to become a positive force within the local health and social care system that can transform the way services are provided to the local population.

The services CGPC provide are commissioned by NHS Croydon Clinical Commissioning Group and Public Health.

Online Services

We know our phone lines are often very busy. When possible, why don't you book an appointment online? Just visit our appointments area, it might save you some waiting time.

We also have an active Patient Participation Group. They help us to offer patients the right services. If you are interested in joining, just let us know.

Most of all, we are here to help. If you think we could do something better, please let us know . And if you think we are already doing something well, please tell us . It's always nice to hear.

Image of woman sitting in wheelchair at computer screen

Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

Accessibility

Disability Access

Accessibility Needs Form

Meet our Team

We have a full team of Doctors, Practice Nurses and Healthcare Assistants for your medical needs. They are ably assisted by our Practice Team including Receptionists, Care Co-Ordinators, Administrators and Prescribing Clerks.

Please read our Zero Tolerance policy

SEE OUR TEAMS PAGE

See Our Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.

Practice Information

Parking

There is unrestricted parking around the health centre.

Disabled Access

At Norbury Health Centre there are reserved car spaces for the disabled in the car parking area. There is wheelchair access to the building; provision of lifts to access the first and second floors. There is a disabled patient WC. Reception staff will be more than happy to make your visit to the surgery comfortable.

Training Practice

Find out more about how we train the medical professional of the future by visiting our training page

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

SEE OUR RESULTS

Our overall CQC Rating was: GOOD

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

SEE THE FULL REPORT

Norbury Medical Practice